Privacy Policy

1. Introduction

Welcome to Ualma. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data when you visit our website and engage with our services.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: name, job title, company name
• Contact Data: email address, telephone number, business address
• Transaction Data: order history, payment information, and invoicing details
• Communication Data: enquiries, correspondence, and feedback
• Technical Data: IP address, browser type, device information

3. How We Use Your Data

We use your personal data to:

• Process and fulfil your orders
• Manage your trade account and business relationship
• Communicate with you about orders, deliveries, and account matters
• Improve our products and services
• Send you relevant industry updates and marketing communications (with your consent)
• Comply with legal and regulatory obligations

4. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. All payment transactions are encrypted using SSL technology. Access to your personal data is restricted to those employees and partners who need it to fulfil their role.

5. Data Retention

We will retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Trade account data will be retained for the duration of our business relationship and for a reasonable period thereafter.

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Request transfer of your personal data
• Withdraw consent at any time

7. Cookies

Our website uses cookies to distinguish you from other users, which helps us provide you with a good experience and allows us to improve our site. You can set your browser to refuse all or some cookies, but this may affect your ability to use certain features of our website.

8. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: info@ualma.com
Address: Ualma Ltd, 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom